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Student Billing Services

Please use this form to send an e-mail to Billing and Payment Services.

If your question is urgent or complex, please contact us by telephone or in-person.

Phone: (510) 642-3190
Location: 140 University Hall
Customer Service Hours: Monday — Friday, 9:00 AM to 12:00 PM and 1:00 PM to 3:00 PM

We often refer students to campus web sites that provide answers to inquiries concerning the subjects below:

• Registration Fees
• Non-residency Tuition
• University Health Insurance Waiver
• Residential Phone Service
• Computer Facility Paper Fee
• Housing
• Financial Aid
• Electronic Funds Transfer (EFT)

To search for additional information, please visit the following web sites:

• UC Berkeley
• Bearfacts
• Student Billing Services

We receive many e-mails and we try to respond in as timely a manner as possible. You can help us be more efficient by:

• Always submitting your questions via this form rather than directly to the e-mail account. Forms will receive highest priority for response.
• Being as brief and direct with your question as possible.

Student’s Name:
Student’s ID Number: * enter last 4 digits ONLY
E-mail Address for Reply:
Sender’s Full Name:
Sender’s Phone Number:
Subject of this e-mail:	- Select One - Blocks Balance Inquiries Billing Disputes Refunds Entrance and Exit Counseling Verification of Fees Paid (VOF) e-Bill Access Summer Session
NOTE: It is best to contact us by phone at (510) 642-3190 if: Your question is urgent. Your question is complex. You are concerned about transmitting the Student Name and partial Student ID Number via unsecured email. Billing and Payment Services complies with policies regarding the disclosure of student account informaton. For details see:    http://registrar.berkeley.edu/GeneralInfo/ferpa.html
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