Student Billing Services

Federal Loan - Entrance Counseling

Students who will be borrowing a federal loan for the first time (i.e., Federal Direct Loan or Health Professions Student Loan) at UC Berkeley must complete an Entrance Loan Counseling prior to loan disbursement. This requirement is mandated by federal regulation.

The Entrance Loan Counseling gives us and the Department of Education the opportunity to inform you of your rights and responsibilities as a recipient of a federal student loan. Likewise, it gives you the chance to make sure you understand the terms and conditions of the loan and to seek answers to any questions you might have before incurring a debt. So, even though it’s a federal requirement, we think it’s also a good idea!

As you go through the loan process, it’s a good idea to create a loan file for your personal recordkeeping. Place a copy of the completed Entrance form in your file along with copies of your promissory notes and other loan information. Use this file to store all future materials, documents and correspondences related to your federal student loans.

Please refer to the information below for each type of loan that you plan to borrow.

Loan Types Contact Information

Health Professions (HPSL)

Billing Servicer: Heartland ECSI

For more information, contact:
1-888-549-3274; option 2, 4, 1

Lender: UC Berkeley
Billing & Payment Services
Berkeley, CA 94720-1111 (do not send sensitive information to this e-mail address for your security)

Federal Direct Loan

Online entrance counseling

Lender & Billing Servicer: US Department of Education

For more information, contact:

Loan Servicing Center at 1-800-433-3243

TDD: 1-800-730-8913