Exit Loan Counseling
If you graduate, withdraw or drop below half-time registration status, and you have borrowed a Federal Direct, Health Professions, Perkins, or Institutional student loan, you must complete the Exit Loan Counseling requirement. This is an opportunity for your lender to remind you of your rights and responsibilities as a student loan borrower. In turn, you must provide your lender with certain information about your plans after you leave school (for example, your current address, your expected employer, two personal references, etc.).
Completing the Exit requirement is only one step in keeping your loans in good standing. Remember that loan indebtedness is reported to credit agencies. Until your loan is paid in full, you should continue to communicate with your lender regarding any changes in your address, school enrollment status or questions about making repayment.
The majority of our students enjoy the convenience of completing the Exit Loan Counseling session on-line (see links below). If you prefer to complete your counseling requirement in-person, please contact us at (510) 642-7001 to schedule an appointment.
If you do not know what type of loans you borrowed while in attendance at UC Berkeley, visit the National Student Loan Data System (NSLDS) web site. You may also call the NSLDS Customer Service Center at (800) 4-FED-AID (1-800-433-3243). TTY users (for the hearing impaired) can call (1-800-730-8913).
Please refer to the information below for each type of loan that you plan to borrow.
|Loan Types||Contact Information|
Health Professions (HPSL)
|Online exit counseling|
|Federal Ford Direct Loan||Online
Lender & Billing Servicer: US Department of Education
For more information, contact:
Loan Servicing Center at (800) 848-0979
TDD: (800) 848-0983
|Stafford Loan||Lender: Various financial institutions
If you do not know which bank or servicing company to contact and you borrowed the loan in California, call the California Student Aid Commission at (888) 224-7268.