COVID-19 Updates

Contact and Resources

Student Billing

Questions

If you have questions about your student billing account, please contact Cal Student Central.

Phone

510 664 9181

Address

120 Sproul Hall, Berkeley, CA 94720

Hours

Monday through Friday
9:00 am to Noon, 1 pm to 4:00 pm

Email

Open a case through Cal Student Central

Third Party Contracts

Email

tpcsupport@berkeley.edu

Entitlements

Heartland ECSI download forms

Spring 2020 Course Materials Fee Refund or Credit

Many Spring 2020 Course Materials Fees were reduced and this credit will be reflected on your account between June 15-17, 2020 and will either be refunded to you or applied to Fall 2020 fees as per the following guidelines:

  • Students whose Course Materials Fee was paid with Federal or Financial Aid will be refunded the week of June 15, 2020
  • Students who will not be attending in Fall 2020 will have their refund processed the week of June 22, 2020, or earlier
  • Students who will be attending in Fall 2020 and do not have any other credits on their account will have their credit applied to Fall 2020 fees

Electronic Fund Transfers (EFT) refunds are processed nightly, and paper checks are processed weekly on Wednesdays.

​If you have any questions regarding your course materials refund or credit, please contact Cal Student Central by opening a case or calling 510 664 9181. The Cal Student Central phone line is open Monday through Friday from 9 am to noon and from 1 pm to 4 pm.

Student Account Payments

Reduced Onsite Check Payment Processing

Billing and Payment Services has moved from a daily onsite cashiering of payments to weekly processing on Thursdays. This includes student check payments mailed or placed in the drop box at University Hall. This change is effective as of March 17, 2020. These changes are expected to remain in effect through the planned shelter in place period.

From August 10, 2020 to August 28, 2020: Payments will be processed 3 times a week on Monday, Wednesday, and Friday. This includes student check payments mailed or placed in the drop box at University Hall.

If you would like to make a payment on your student account, please submit the payment online through CalCentral.

UC Berkeley offers alternative payment options to students and delegates through CalCentral, and we encourage students to submit payments electronically. You can make payments online via ACH, credit card, and IFT for our international students. Payments submitted through CalCentral will continue to post to student accounts as normal.

​If you have any questions, please contact Cal Student Central by opening a case or calling 510 664 9181. The Cal Student Central phone line is open Monday through Friday from 9 am to noon and from 1 pm to 4 pm.