Federal Perkins & HPSL Loan Entrance and Exit Counseling

Entrance Counseling

Students who will be borrowing a federal loan for the first time (i.e., Federal Direct Loan or Health Professions Student Loan) at UC Berkeley must complete an Entrance Loan Counseling prior to loan disbursement. This requirement is mandated by federal regulation.

The Entrance Loan Counseling gives us and the Department of Education the opportunity to inform you of your rights and responsibilities as a recipient of a federal student loan. Likewise, it gives you the chance to make sure you understand the terms and conditions of the loan and to seek answers to any questions you might have before incurring a debt. So, even though it’s a federal requirement, we think it’s also a good idea!

As you go through the loan process, it’s a good idea to create a loan file for your personal recordkeeping. Place a copy of the completed Entrance form in your file along with copies of your promissory notes and other loan information. Use this file to store all future materials, documents and correspondences related to your federal student loans.

Please refer to the information below for each type of loan that you plan to borrow.

Loan Types Contact Information
Health Professions (HPSL)

Billing Servicer: Heartland ECSI

For more information, contact:
1-888-549-3274; option 2, 4, 1

Lender: UC Berkeley
Billing & Payment Services
Berkeley, CA 94720-1111 entrance_mpn@berkeley.edu (do not send sensitive information to this e-mail address for your security)

Federal Direct Loan

Online entrance counseling

Lender & Billing Servicer: US Department of Education

For more information, contact:
Loan Servicing Center at 1-800-433-3243
TDD: 1-800-730-8913

Exit Counseling

If you graduate, withdraw or drop below half-time registration status, and you have borrowed a Federal Direct, Health Professions, or Perkins loan, you must complete the Exit Loan Counseling requirement. This is an opportunity to remind yourself of your rights and responsibilities as a student loan borrower. In turn, you must provide your lender with certain information about your plans after you leave school (for example, your current address, your expected employer, two personal references, etc.).

Completing the Exit requirement is only one step in keeping your loans in good standing. Remember that student loan indebtedness is reported to credit agencies. Until your loan is paid in full, you should continue to communicate with your lender regarding any changes in your address, school enrollment status or questions about making repayment.

If you do not know what type of loans you borrowed while in attendance at UC Berkeley, visit the National Student Loan Data System (NSLDS) web site. You may also call the NSLDS Customer Service Center at (800) 4-FED-AID (1-800-433-3243). TTY users (for the hearing impaired) can call (1-800-730-8913).

Please refer to the information below for each type of loan that you plan to borrow.

Loan Types Contact Information
Federal Perkins

Health Professions (HPSL)

Billing Servicer: Heartland ECSI

Lender: UC Berkeley

Billing & Payment Services

2195 Hearst Ave, Ste 120, (MC1111),
Berkeley, CA 94720-1111

(510) 642-2157

E-mail: accountconsultants@berkeley.edu

Federal Direct Loan Online exit counseling

Lender & Billing Servicer: US Department of Education

For more information, contact:
Loan Servicing Center at 1-800-433-3243
TDD: 1-800-730-8913