Frequently Asked Questions - Charges and Fees

Will I be charged a fee to make a credit card payment online?

Students and delegates can pay charges online using a credit card. A 2.75% non-refundable convenience fee applies to credit card payments. To make a credit card payment, log in to CalCentral, select the 'My Finances' tab and click the 'Make Payment' button.

The charges on my account were paid at the beginning of the semester with financial aid or with personal payment. Why am I receiving a statement now?

There are several reasons why new charges may appear on your account. If you have questions regarding charges appearing on your account, please contact Cal Student Central. You can visit Cal Student Central to open a case, locate operating hours, or you can contact a counselor by calling 510 664 9181.

Why is there a "Telecom" charge on my account?

The campus provides students who live in residence halls, Manville and International House, with access to a land telephone line. The basic charge for this line is required in the terms and conditions of your housing contract, whether or not the line is used. The fee is billed each semester.

Why do I have a $10.00 CalPIRG fee on my account?

Students who voluntarily pledge to support CalPIRG (California Student Public Interest Research Group, Inc.) are billed this fee to their account. The fee is billed each semester until the student contacts CalPIRG to withdraw their support. Questions related to this fee should be referred to the CalPIRG office via email at

I am being billed for student health insurance. How can I waive out of it?

All students are billed for health insurance. Students wishing to waive out of health insurance must submit a waiver each academic year. Deadlines to submit your waiver can be found on the UHS Waiving SHIP page. Questions related to this fee should be referred to the Student Health Insurance Office at 510 642 5700.

When will I be assessed late fees on my student account?

Late fees will be charged when your student account becomes 30 days past due. To help you keep your student account current, due dates are displayed in CalCentral, in the My Finances tab, in the Billing Summary section, under View Transactions.