Frequently Asked Questions - General

How do I authorize my parent or other payer to view and discuss my account with UC Berkeley?

Parents or other payers must be authorized by the student in CalCentral. Once authorized as a delegate in CalCentral, the parent or other payer will be able to make payments on the student account. Please allow 24 hours for access to the payment portal. Federal regulations and campus policy prohibit the release of information to a third party without student authorization. The process of granting authorization to release account information to a third party (for example, your parent or spouse) is initiated through CalCentral.

For more information, please refer to the Student Authorization Delegate Set-up instruction guide and/or the campus policy on disclosure of student record information.

Do I need to give my parents (or other third party) authorization to discuss my account with UC Berkeley?

Federal regulations and campus policy prohibit the release of information to a third party without student authorization. If you would like to grant authorization to discuss and release account information to a third party (for example, your parents or spouse), please complete the Grant Access FERPA Release. If you need assistance, please contact Cal Student Central located at 120 Sproul Hall or 510 664 9181.

For more information, please refer to the campus policy on disclosure of student record information.

I was authorized as a delegate but I still cannot make an online payment. What should I do?

Once delegate access has been initiated by the student and accepted by the delegate, please allow 24 hours for access to the payment portal.

If after 24 hours you still are unable to make an online payment, contact Cal Student Central at 510 664 9181 or open a case online by visiting Cal Student Central.