International Payments via Western Union GlobalPay for Students

Contact and Resources

Student Billing

Questions

If you have questions about your student billing account, please contact Cal Student Central.

Phone

510 664 9181

Address

120 Sproul Hall, Berkeley, CA 94720

Hours

Monday through Friday
9:00 am to Noon, 1 pm to 4:00 pm

Email

Open a case through Cal Student Central

Western Union Infosheets

Western Union’s International Payments Option is an efficient means for UC Berkeley international students to pay their Student Billing account. This secure payment option allows you to choose a foreign currency, obtain a locked-in, competitive exchange rate, and, when completed, have the payment credited directly to your Student Billing account.

  • There are NO transaction fees from Western Union or UC Berkeley, though you may be charged a transaction fee by your bank. However, since the Western Union transaction is in-country, the fee may be less than an inter-country wire transfer.
  • You will not be charged additional fees by ‘intermediary’ banks reducing the funds UC Berkeley receives. This ensures UC Berkeley receives the amount you intend to pay; there are no hidden fees.
  • The exchange rate is competitive when compared to most bank retail rates.
  • Payments include all of the necessary reference information for the payment to post directly to your Student Billing account.
  • Payments will be transmitted electronically to your Student Billing account, ensuring timely posting, typically 2 to 5 business days after you initiate the payment. The traditional wire transfer from your bank to our bank requires manual posting which causes delays.
  • The Western Union exchange rate is valid for 72 hours after the transaction is initiated, taking the uncertainty out of the total payment amount.

Instructions

1. Get ready

  • Determine how much you are going to pay to your Student Billing account
  • Your account balance can be viewed from the 'My Finances' tab in CalCentral
  • Enable pop-ups in your computer's browser
  • If pop-ups are blocked, you may not be able to see the payment instructions at the end, so be sure to elect to have a copy sent to your email address

2. Log In to CalCentral

3. Click the 'My Finances' menu tab

  • From the CalCentral home page, click the 'My Finances' menu tab

4. Click the 'Make Payment' button

  • Navigate to the 'Billing Summary' section on the 'My Finances' page and click the 'Make Payment' button
  • After clicking the 'Make Payment' button, a new window will open and you will be signed in to the Transact portal
Screenshot of the CalCentral My Finances page with Make Payment button

5. Click the 'Make a payment' button

  • From the Transact 'Overview' page, click the 'Make a payment' button to initiate the transaction
Screenshot of the CashNet Overview page with Balance summary

6. Confirm the Amount you wish to pay

  • From the 'Pay Amount' page, enter the amount you wish to pay and click the 'Continue' button
Screenshot of the CashNet Make a Payment page with Pay Amount option
Screenshot of the CashNet Continue button

7. Select the 'International Payment' option

  • From the 'Payment Method' page, select the 'International Payment’ option and click the 'Continue' button
Screenshot of the CashNet Make a Payment page showing the International payment option
Screenshot of the CashNet Continue button

8. Select the 'Western Union' option

  • From the next 'Payment Method' page, select the 'Western Union' payment option and click the 'Continue' button
    • Rates will be shown after transferring to Western Union
Screenshot of the CashNet Make a Payment page showing the Western Union payment option
Screenshot of the CashNet Continue button

9. Get a quote

At this point you will be redirected to the Western Union website.

  • Select the country that you are initiating the payment from in the 'Paying fees from' drop down menu
    • If your local currency is not an available option, you will need to select US Dollars (USD) from the drop down menu to complete the transaction
    • Important: Once USD is selected, ensure popup blocker is removed in order to complete the process
  • The Amount Due field will be automatically populated from Transact
  • Click the 'Get a quote' button
Screenshot of the Western Union Get a quote page

10. Choose a way to pay

  • Select a payment option available for a particular currency
Screenshot of the Western Union Choose a way to pay page

11. Confirm your student details

  • Confirm your student details:
    • Student/Payer ID
    • First Name
    • Last Name
    • Email Address
  • Click the 'Next' button
Screenshot of the Western Union Student Details page

12. Enter the payer’s details

  • Choose 'Who will be making this payment?' (either the student or someone else) and/or enter the payer’s details
  • Check the checkbox at the bottom of the page to indicate that you agree to the Terms of Use and have reviewed the Online Privacy Statement
  • Click the 'Proceed to Payment' button
Screenshot of the Western Union Payer Details page
Screenshot of the Western Union Agree and Proceed to Payment buttons

13. Make a payment

  • Visit your local bank within 72 hours to complete your payment
  • Print the instructions, the receipt, and the Reference Number available in Transact
  • Take this information to your local bank to authorize a bank-to-bank transfer
    • Be sure to take along a valid proof of identity
  • Your local bank will transfer the funds to Western Union’s local bank
  • Western Union will transfer US dollars to UC Berkeley once the funds settle
    • Please allow 2-5 business days to complete
  • Confirm receipt of payment to your UC Berkeley Student Billing account:
    • CalCentral > MyFinances > Transaction Details
Screenshot of the Western Union Print Instructions page

14. Track your payment

Once your payment is made, you can track it online or receive text updates through the Western Union website.